Testimonials

Arizona Used Car Customer Testimonials

We understand going to a buy here pay here car lot might not have been your first choice when shopping for an Arizona used car. But we are here to make no credit car loans a simple experience for you. Below are some kind words from some great people with bad credit who we've helped drive away in a great car!

Shannon C. 
Buckeye, AZ 

I know, I know, I know.

I know what you're thinking: a "Buy here, pay here" auto dealership. There can't be anything positive to say about what they are peddling, right? Wrong. You're absolutely, 100% wrong.

Our oldest was in desperate need of his own vehicle and as a direct result looked to Cactus Jack's as, well...really...a last resort in the auto buying market. Not because he had mixed emotions about the notion of it being a buy here, pay here, rather because he was unsure as to whether he would be able to get a conventional loan from another dealership with minimal to no credit.

He did his research, found a couple of vehicles he somewhat liked, and after looking at them at their current location wasn't entirely sold on either of them. That said, he asked if we could go to the location on West Bell Road in Surprise. I willing drove him out there and we browsed the parking lot for a little while before we met up with their sales person. He asked the routine questions about price range, payments, etc. to get a better feel for where our son was financially. After viewing a couple of cars he showed our son he opted to introduce him to a vehicle that, for two hundred dollars more down, would do well for our son's purposes.

No haggling, No nonsense. Just straight talk and our son was sold. 

Our son took it for a test drive and absolutely loved it. Thought it would be perfect for his needs and opted to spend the additional money to take the leap. An hour and a half later, he was driving off of the lot in a shiny 2009 Kia Rio. 

I would recommend this dealership to anyone who is struggling with financial restraints and finds difficulty in getting a traditional auto loan. They are fast, honest, efficient and friendly.

Dear Cactus Jacks Auto,

I bought a car from your location on bell rd in Surprise about two years ago i was treated very well by all the sales staff and manager. I recently came in need of a second car and decided to return to the location and find a suitable car as a second vehicle. I was arrived and was greeted by bob and he was very helpful and pleasant I will recommend all my friends and family to come shop here and always keep cactus jacks in mind.

Thank you,

Travis Webb Phoenix, Arizona

Just want to say how pleased I am with the 2005 Buick Park Avenue I bought from Cactus Jack's. Everything on the car & under it is in A-1 condition. The only thing we changed on it was the tan cloth roof to a burgundy cloth roof. It is gorgeous! Thank you so much Cactus Jack's for selling me this car. I will tell everyone about your business & how nice all of you are.

Thanks again,

Mrs. Marie Bock Phoenix, Arizona

Cactus Jacks is amazing! I had a great car buying experience and got the SUV I wanted! I will be telling my friends! When credit woes have you down GO SEE JACK! Thank you again!

-- Eve Flohrschutz Phoenix, Arizona

Cactus jacks is a wonderful place to go to and get your new ride!!! the staff there is very friendly and straight up with you. i would and will recomend this place to everyone or anyone.

-- Alicia Spradlin

I just want to say THANK YOU to Cactus Jacks!!! I have never had such great, sincere service as I have experienced here. The sales people were great and not phony like you get at other dealers. We received just what we wanted for a very reasonable price and terms. I will definitely be coming back and recommending them to my friends and family.

Thank you again!

James and Vanessa Stockton

TANISHA GILLS PHOENIX, AZ | November 2014

I AM NEW TO THE PHOENIX AREA AND I CAME INTO CACTUS JACK'S IN HOPES OF PURCHASING A NEW CAR. I MUST SAY WHEN I WALKED INTO THE LOCATION I WAS GREETED AT THE DOOR WITH A WARM WELCOME! I MUST SAY THAT WAS VERY REFRESHING AFTER BEING TURNED AWAY FROM OTHERS DUE LACK OF DOWN PAYMENT! I WOULD RECOMMEND CATUS JACK'S (SURPRISE) LOCATION TO ANYONE IN NEED OF A FRIENDLY PURCHASING EXPERIENCE. THE SALES MANAGER AND SALESMAN WERE BOTH EXTREMELY PATIENT WITH ME. THEY EVEN OFFERED ME A RIDE TO COME IN TO GET MY NEW CAR. I PERSONALLY FEEL MY OVERALL EXPERIENCE WAS EXCELLENT!! HONESTLY AFTER THIS CAR IS PAID IN FULL, I WILL COME BACK IN TO PURCHASE AGAIN :-)

Sondra from Surprise, AZ |

This is the second time dealing with this store, and each time we've gotten exceptional service!! They are very pleasant and cordial! Thanks for giving us a deal we couldn't refuse!!